Hi Kristen,
I'm having the exact same issue, and it just happened yesterday for me too. I've spent the whole day trying to resolve it by chatting with a few different MS help agents and so far no progress.
They say because my version is 'obsolete' (it's 2008) it's longer supported so they can't help me figure this out, all they can do is press me to subscribe to Office365 instead. I gave up at one point and just decided to subscribe to Office365 but even that isn't working -- I get a 'Sorry we're not able to complete your purchase at this time; try again later' message over and over again.
Microsoft Word For Mac Update
![How To Set Manual Update Microsoft Word Mac How To Set Manual Update Microsoft Word Mac](/uploads/1/2/6/8/126889480/254931192.png)
I think it's an incompatibility issue between older Office versions and the new High Sierra OS on Mac -- did you recently upgrade to that as I did?
One possible solution they suggested was to reinstall my MS Office software if I still have the disks. I don't. Then they said if I could provide them with the product key # they could verify my purchase and they'd be able to fix the issue remotely.
Again, they couldn't tell me where to find that number in my Office application files because my version is no longer supported. I downloaded a free software to help me find it and provided it to them. They then said because my version is obsolete they can't actually fix it remotely. Very frustrating.
Apr 12, 2017 To start, though, click on “ Check for Updates:” on the lower right. It’ll then go out to Microsoft’s update server and check: Pay attention here: This is an update for the actual AutoUpdate program, not the update for Microsoft Word. But to proceed you’ll need to apply this one. Update Office for Mac automatically - Set up Microsoft AutoUpdate Open any Office application such as Word, Excel, PowerPoint, or Outlook. On the top menu, go to Help Check for Updates. Under 'How would you like updates to be installed?' , select Automatically Download and Install. Select Check.
Another possible solution they suggested was to update my DNS setting and then restart my computer. I did but it didn't make a difference.
How To Set Manual Update Microsoft Word Mac Pc
Nov 14, 2016 This tutorial will show you how to manually check for and install updates for Office 2016 on your Windows PC. From Microsoft Office support: Open any Office 2016 application, such as Word 2016. Jan 18, 2019 Microsoft AutoUpdate (MAU) version 3.18 and later includes the msupdate command-line tool. This can be used to start the update process for Microsoft applications produced for Mac, such as Office. The tool is primarily designed for IT administrators so that. Dec 19, 2017 To do this, open Microsoft Word 2008, go to the Help menu and choose Check for Updates. This launches AutoUpdate app. Set AutoUpdate to Manual and then close AutoUpdate. Next, make sure your suite is up to version 12.3.6 by going to the Word menu and choosing About Word. If you're not up to 12.3.6 you can download the updater here.
They finally suggested trying Apple support to see if they could figure it out, so that's my next step for now. Will let you know if I find anything out. Please do the same if you find a way out of this mess - thanks, Paul